There is a conversation that happens on nearly every custom home project in America, and it usually happens about four months after construction begins. The homeowner calls their builder, frustrated. "We just got a change order for $38,000. I thought this was all figured out in the plans."
The builder, equally frustrated, explains: "The plans showed a vaulted ceiling in the great room, but there was no detail for how the HVAC gets from the mechanical room to the supply registers on the far wall. The soffit we have to build to run that ductwork was not in the drawings."
Neither the homeowner nor the builder is wrong. The person who failed them both was the designer — not through malice or incompetence, but through incomplete documents.
How Incomplete Documents Inflate Your Budget
The cost of incomplete construction documents is not a single line item. It is a tax that compounds across every phase of your project, from bidding through final punchlist. Here is how it works.
During bidding, ambiguity becomes contingency. When a builder encounters an unclear detail — a wall section without insulation specs, a roof intersection without flashing details, a note that says "verify in field" — they cannot price that element with precision. So they add contingency. A responsible builder might add 5 to 15 percent to elements they cannot price confidently. Multiply that across dozens of ambiguous details, and your bid is inflated by tens of thousands of dollars before a single shovel breaks ground.
During construction, gaps become change orders. Every detail that was not resolved during design must be resolved during construction — at field labor rates, with schedule pressure, and without the benefit of the collaborative review process that design affords. A change order to add a steel beam that should have been in the original documents does not cost what that beam would have cost in the initial bid. It costs the beam, plus the engineering revision, plus the delay while the steel is ordered, plus the framing crew that has to stand down, plus the schedule cascade that pushes your move-in date.
Over time, trust erodes. This is the cost that never appears on an invoice. When change orders accumulate, homeowners begin to suspect their builder is taking advantage of them. Builders begin to feel that homeowners are blaming them for design shortcomings. The relationship — which should be collaborative and positive — becomes adversarial. I watched this pattern destroy dozens of client-builder relationships during my two decades in construction.
What "Complete" Actually Means
A truly complete set of construction documents leaves a builder with very few questions. It includes detailed floor plans with dimensions for every room, hallway, and opening. Exterior elevations with material callouts, grade lines, and height dimensions. Building sections showing the relationship between floors, ceilings, roofs, and structural elements. Wall sections detailing insulation, air barriers, flashing, and cladding assemblies. Interior elevations for kitchens, bathrooms, and any space with built-in features. Electrical plans. Door, window, and finish schedules. Roof plans with drainage patterns and mechanical penetrations. And specification notes that tell the builder exactly what level of quality is expected.
But completeness is not just about having all the sheets. It is about coordination between those sheets. The floor plan, the structural plan, the mechanical layout, and the electrical plan must all agree. When they do not — when the structural beam shown on the engineer's drawings conflicts with the ductwork shown on the mechanical plan — the result is an RFI (request for information) that stops work until someone resolves the conflict.
This is precisely why we developed The Builder's Eye methodology. Every design is reviewed across seven dimensions before it leaves our studio, with mechanical coordination and constructability among the most critical checkpoints.
The False Economy of "Saving" on Design
It is tempting to view design fees as an expense to minimize. A less experienced designer charges less. A set of plans purchased online costs a fraction of custom design. And in both cases, the upfront savings are real.
But design fees typically represent 2 to 4 percent of a custom home's construction cost. The change orders, bid inflation, and schedule delays caused by incomplete documents routinely add 8 to 15 percent. The math is not subtle.
When we produce construction documents at Daniel Allen Designs, we are not selling drawings. We are selling the absence of problems. Every hour spent coordinating mechanical systems during design is an hour not spent resolving conflicts during framing. Every detail we resolve on paper is a detail that does not become a $15,000 conversation at the job trailer.
What Builders Actually Need
I ask this question because I spent twenty years on the receiving end of construction documents. I know what it feels like to open a set of plans and immediately see the problems the designer did not see. And I know the difference it makes when a set of documents is genuinely complete.
Builders need dimensions they can trust. They need details that are drawn at a scale large enough to actually read. They need material specifications that reference real products available in the current market. They need mechanical layouts that have been coordinated with the structural plan. And they need a designer who will answer the phone when questions arise during construction.
Our four-phase design process is specifically structured to produce this level of documentation. By the time construction documents leave our studio, they have been reviewed through The Builder's Eye, coordinated with engineering consultants, and refined through multiple rounds of quality control.
One Principle
After thirty years in this industry — as builder, as designer, as the person who has stood on both sides of the plan table — I keep returning to one principle: the most expensive line item on any custom home is the one that was not in the original documents.
If you are planning a custom home and want to understand what genuinely complete construction documents look like, we welcome the conversation.